1.By using these services you acknowledge that Wollongong Walkies  conducts its walking service outdoors in a non-fenced environment and dog boarding in a cage free environment. This environment allows dogs to play and interact directly with one another on and off leash. The client further acknowledges that due to this environment, injuries to pets may occur. The client agrees that Wollongong Walkies  will not be held liable for any injury or illness and expressly waives any and all claims against Wollongong Walkies or its employees for any loss, injury or illness to their pet or their property while in their care. Wollongong Walkies agrees to provide services in a reliable, safe and trustworthy manner.  

 

2.The client agrees to express any known behavioural and or aggression problems that their pet has with other animals, toys, food or humans.

 

3.The client agrees to notify Wollongong Walkies of any contagious or infectious diseases or conditions, including skin infections. Wollongong Walkies reserves the right to refuse admission until the condition is resolved.

 

4.The Client is solely responsible for any harm or injury caused by their pet while in the care of Wollongong Walkies. Should any pet become ill or injured whilst under the care of Wollongong Walkies  the facility reserves the right to administer necessary aid and, if necessary, transport the pet to a vet. Any expenses incurred are the responsibility of the client. Wollongong Walkies will attempt to contact the pet’s own veterinarian, however reserves the right to transport the pet to another if necessary.  Under no circumstances will Wollongong Walkies, or its employees, be held responsible for paralysis tick, canine influenza, injury, death, loss or damages of any kind whatsoever that may occur to any animal. 

 

4. The client agrees to provide Wollongong Walkies at least 24 hours’ notice of cancellation prior to any booked service to avoid paying half the price of the service. On the day cancellation requires full payment.

 

5.If keys have been provided by the client to Wollongong Walkies,  Wollongong Walkies agrees to re-secure the premises to the best of its ability at the end of each visit. Wollongong Walkies  accepts no responsibility for security of the premises or loss if other individuals have or have had access to the client’s home or if the home, fence or gate is not properly secured. Wollongong Walkies accepts no responsibility for the safety, injury or loss to pets with unsupervised access to outdoors. 

 

6. The client agrees under no circumstances will employ, contract or hire in any form a contractor or employee who has performed work under Wollongong Walkies  during or for a minimum of 12 months after termination of this agreement or termination of a contractor or employment arrangement. If there is a breach of the above clause, then action may be taken enforceable in accordance with the laws of the state of New South Wales, Australia. 

 

7. The client agrees to any future term/price changes relayed verbally or in writing.